SHIPPING AND DELIVERY
Shipping is Free!
- Mattresses orders for Singapore only.
- Any delivery to CBD Area, Jurong Port/Island & Sentosa, there will be an additional surcharge of $30.00
- Free delivery does not include fees for orders that requires of climbing staircase.
Orders are delivered within estimated 7-14 working days.
- There can be the occasional courier delay which may affect your delivery timeframe from time to time.
- Mattresses/Bedframe/Preorder are delivered estimated within 4-8working weeks, our Customer Care Team will contact you directly either by phone or email to arrange for delivery.
[Delivery date are subject to availaibility as it's done by our 3rd party logisitic partner.]
Alternative you may reach us at +65 6396 3028 / 6386 6398.
An email for Confirmation of Dispatch will be sent to you which may include information to track your order delivery.
- If you do not receive one, kindly email ask@getha.com.sg.
OR
You may reach us at +65 6396 3028 / 6386 6398.
Kindly make sure the delivery address is the correct.
For all items except Mattresses, we use 3rd party logistic/courier company.
Unfortunately, our courier partners are unable to deliver during weekends or public holidays. Please except to receive your parcel on working days only.
Unfortunately, we are unable to process your request to cancel an order once the order has been dispatched.
At this point of time, international shipment is not available.
At this point of time, store pickup for online orders is NOT available.
Customer Care team will contact you directly either by phone or email to arrange for delivery.